Status and incident contact
Recovery controls and a direct contact for service or security concerns.
Recovery controls
Aurora point-in-time recovery has a 14-day window. A restore was rehearsed end to end on August 14, 2026, with a database restore taking 9 minutes 21 seconds. Database deletion protection and document-bucket versioning are enabled. This rehearsal is an observed result, not a recovery-time commitment.
We do not publish an uptime percentage.
If something looks wrong
Email security@goerra.com with the affected page or workflow, when you noticed the issue and whether it is still happening. We read every message.
For how we protect your data, see Trust and the full Security page.