Solution · Assure

Adverse event intake and recall readiness

From a consumer report to a MedWatch draft, and from a recall decision to a reconciled return, on one record.

What it does

A public, tokenized intake endpoint takes a consumer report straight into a triage queue that feeds the QMS, instead of an email that has to be manually re-entered. From there, ERRA supports the reportability decision with a MedWatch 3500A draft; the reporting-clock guidance is decision support, not an enforced deadline, and the record says so.

A controlled recall draws its blast radius from the shipment and lot genealogy already on file, notifies consignees, and tracks RMA returns through to reconciliation.

What's in it

  • Public tokenized consumer-intake endpoint feeding the QMS triage queue.
  • Adverse event reportability decision support and a MedWatch 3500A draft.
  • Controlled recall with blast-radius calculation, consignee notification, RMA returns, and reconciliation.
  • Training curricula tied to role requirements, with signed self-attested completions and a compliance rollup.

Keep reading

Continuous attestation starts with a record that can be checked.

They check the sample. We attest to the system.